HIPAA Notice

Discover how Leora Home Health safeguards your protected health information, adheres to HIPAA regulations, and supports your privacy rights.

We are dedicated to maintaining the confidentiality and security of your protected health information (PHI). This HIPAA Notice describes how your PHI may be used, disclosed, and accessed. We adhere to the Health Insurance Portability and Accountability Act (HIPAA) and all related federal regulations.

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Uses And Disclosures Of PHI

We may use and disclose your PHI for treatment, payment, and healthcare operations. This includes coordinating care with other providers, processing insurance claims, and evaluating the quality of services we offer. We will only disclose the minimum necessary information and follow all legal requirements to protect your privacy.

Your Rights Under HIPAA

You have the right to access and request a copy of your health records, request amendments, receive an accounting of disclosures, and request communications by alternative means or locations. You may also request additional restrictions on how your PHI is used or disclosed, subject to certain exceptions.

Safeguarding Your Information

We take extensive measures to secure your PHI, using encryption, secure servers, and regular compliance audits. While no system is completely infallible, we continuously improve our safeguards to ensure your health information remains protected.

How To File A Complaint

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health & Human Services. We will not retaliate against you for filing a complaint.

  • By Phone:
    • Call the Complaint Hotline at 1-800-458-9858.
    • For general health care facility complaints, select Option 5.
    • For substance abuse or narcotic treatment facilities, select Option 1.
  • By Email:
  • By Fax:
    • Send to 833-709-5735.
  • By Mail:
    • Address your complaint to:
      Health and Human Services Commission
      Complaint and Incident Intake
      Mail Code E-249
      P.O. Box 149030
      Austin, TX 78714-9030

    • Contact Us

    We are committed to upholding the highest standards of patient privacy and confidentiality, ensuring that your health information remains secure and respected.

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